Estate Sales by CHAOS in Reno/Sparks

Estate Sale, Moving or Downsizing in the Reno, Sparks, Carson City & Tahoe Areas--CHAOS can help you!  

We offer Professional Estate Sales Liquidations to help our clients solve their problem of what do they do with their estates full of stuff.  We have patience, sensitivity and compassion as we understand how overwhelming it can be for families who are faced with liquidating personal items of a loved one's lifetime accumulation, moving or downsizing to a smaller home or liquidating a business.

We use our knowledge and experience by first; sorting, organizing, cleaning, then staging the sale and pricing all items, thereby providing a well-organized sale with items priced at fair market value. We have a reputation for honesty, integrity and efficiency, and we are very friendly and truly enjoy what we do.

Our Services:
  • Complimentary in-home consultation and evaluation of your potential estate or moving sale 
  • Preparation, cleaning, set-up/staging, and pricing of all items to be sold
  • Marketing and advertising on 5 websites including signage in the neighborhood, when allowed by HOA (which is becoming much more restricted now days)
  • Conducting the sale over 2-3 days depending on size of estate
  • No up-front costs
  • Computer generated financial report
  • Estate is paid within 10 days from close of sale 

Preparing the Sale
  • All furniture cleaned, staged for easy viewing and priced at fair market value
  • Household items cleaned, organized, displayed and priced at fair market value
  • Research will be done to assist us with assigning fair prices
  • More valuable items will be kept in a secure location near the cash register at check out 
  • Advertise your sale on a minimum of 4 selling websites including CHAOSRENO.com with a list of items for sale and pictures, dates, times and location
  • Post and share with Friends on Facebook  
  • Send an individual Invitation to our extensive email list with details of the sale and list of items

Day of  the Sale
  • Doors open at 9:00 am, customers will see a well-organized sale that is easy to shop with fair prices
  • All sales are a first come first serve.  People who arrive extra early on sales days are given a laminated number so can sit in their car or leave to get coffee.  Customers are welcomed in the door in order number.   The number of people admitted into the sale at opening depends on the size and layout of the house. 
  • No pre-sales or pre-views are allowed in advance
  • No special privileges are given to friends, neighbors or good customers
  • No prices are given out in advance
  • NO purses or backpacks are allowed inside our sales, due to theft.  This applies to everyone so we are not singling out anyone.
  • We reserve the right to not allow entry with large purses
  • Designated entrance and exit doors are marked.  Many times we use the same door to help control customers  
  • Due to the stress and emotional aspect of selling personal items, we will not allow the owner or direct family members to be present at sale or assist with sale
  • Posting of Pink and Black signs throughout the community directing traffic to the sale, where permitted - which is becoming increasing more limited due to HOA restrictions
  • Staff members with experience to provide customers a pleasant  shopping experience, while watching for theft
  • Customers are welcome to make a pile of their items near the check-out area to help keep their hands free to shop easier.  Staff members will put a SOLD sticker on the pile. 
  •  Please remember that if you have it in your Sold pile, it is considered sold.  
  • Large items customers wish to purchase such as furniture and appliances, they pull  "Price Tag” to give it the cashier while one of our staff members posts a “SOLD” sign on that item.  
  • Maintain a clean, organized sale with constant moving of items around for more exposure and to fill gaps when items are purchased
  • Use of an electronic Point-of-Sale system, allows us more accurate tracking of items sold and a much quicker check-out time for our customers.
  • Prices are firm on opening day. Day 2 is discount day and most  items $1 - $40 are 50% off
  • No refunds or exchanges, all items sold AS IS.  It is customers responsibility to test items.
  • No restroom are available
  • No animals are allowed inside of sale

Bids for Items:
  • We do a lot of research and consider our prices to be fair market value.  If a customer wants to buy an item but not for the price that is posted, they can write their BID on the bid sheet and give it to the cashier.  One the last sale day, if the items has not sold for a higher price by 1:00 pm we will call the highest reasonable offer

After the sale
  • Provide a computer generated printout of total sales which accompanies payment to the estate
  • Provide Additional Services to empty the house which can include: 
    • coordinate items to be picked up or taken to a local charities
    • consigned with one of the local consignment shops
    • trashed depending on condition of items
 
Removable of Large Furniture & Appliances Purchased
  • When buying furniture, appliances and large items at our sales, it is the customers responsibility to get the items pick-ed up. 
  • We provide moving/delivery services at an additional charge to the customer
  • Staff members are not required to lift heavy items, that is the customers responsibility. 
  • Arrangements to have items pick-up another day is sometimes possible
  •  We ask that all items bought must be picked up by 3:00 pm the day they are purchased.  
  • All items must be paid for in full before moving them off location.  If the item is damaged in moving, it is still your item.  

Payment Options
  • Cash is Preferred
  • We also accept Visa/Master Card/Discover/American Express. A 3.00% processing fee of will be added to the merchandise total for each credit card transaction.

We reserve the right to refuse entry to anyone at any time!

You're Invited to our
Upcoming Estate Sales

Estate Sales:​  TBA

 
To Our Customer and Patron Community,
 
In compliance with Governor Sisolak’s recent directive regarding the operation of Nevada businesses during the current Covid-19 pandemic and our own desire and commitment to insure the health and safety of our customers and patrons, we have discontinued in person operations until such time as we are able and permitted to return to business. 
 
With this being said, we will continue to offer our services via alternative remote technologies and book in person business for future requirements in conjunction with local, State, and Federal directives.  We are also in the process of expanding our online presence and will be conducting online sales which can be viewed at www.chaosreno.com and by clicking on the “Online Store” tab.  We encourage you to visit this site often as new items are being added frequently.
 
For your estate sale and organizing requirements, please contact us 775-760-1656 or via email at debbie@chaosreno.com and we will be happy to assist you in developing a plan and strategy to best assist you until we return to normal business operations.  We are also setting future appointments.
 
We thank you for your patronage and look forward to the return to normalized operations in the near term.  We wish you and yours the best of health and safety during these uncertain times.
  
Thank you.
 
Debbie Cox
​Owner